Privacy Policy

FACTS: What does Frontier Community Credit Union do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us.

This information can include:

Social Security number and account balances
credit history and credit scores
income and payment history

When you are no longer our member, we continue to share your information as described in this notice.

How?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Frontier Community Credit Union chooses to share; and whether you can limit this sharing.

  
    	Reasons we can share your personal information
      	Does Frontier Community Credit Union share?
      	Can you limit this sharing?
    

    	For our everyday business purposes –
such as to process your transactions, maintain your

account(s), respond to court orders and legal
investigations, or to report to credit bureaus
      	Yes	
      	No
    

    	For our marketing purposes – to offer our products and services to you
      	Yes	
      	No
    

    	For joint marketing with other financial companies
      	Yes	
      	No
    

    	For our affiliates’ everyday business purposes – information about your transactions and experiences  
      	No	
      	We don't share
    

    	For our affiliates’ everyday business purposes – information about your creditworthiness  
      	No	
      	We don't share
    

    	For nonaffiliates to market to you
      	No	
      	We don't share
    

Reasons we can share your personal information	Does Frontier Community Credit Union share?	Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus	Yes	No
For our marketing purposes – to offer our products and services to you	Yes	No
For joint marketing with other financial companies	Yes	No
For our affiliates’ everyday business purposes – information about your transactions and experiences	No	We don't share
For our affiliates’ everyday business purposes – information about your creditworthiness	No	We don't share
For nonaffiliates to market to you	No	We don't share

Questions? Call (913) 651-6575 or (800) 633-4559 or go to www.frontierccu.org.

What We Do

How does Frontier Community Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Frontier Community Credit Union collect my personal information?

We collect your personal information, for example, when you

open an account or deposit money
pay your bills or use your credit or debit card
apply for financing

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

sharing for affiliates’ everyday business purposes – information about your creditworthiness
affiliates from using your information to market to you
sharing for nonaffiliates to market to you

State law and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Frontier Community Credit Union has no affiliates

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Frontier Community Credit Union does not share with our nonaffiliates so they can market to you

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include insurance companies and financial product companies

Online Banking

Collection of images of checks on our mobile application enables you to deposit funds remotely. The images are used to process deposits and display the image in your transaction history. We do not share these images.
Images in our application profile setting are uploaded at the user's discretion for purposes of personalization and only used by the end user.