FACTS WHAT DOES FRONTIER COMMUNITY CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why?

Financial companies choose how they share your personal information. Federal law gives consumers/members the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and Income
  • Account Balances and Payment History
  • Credit History and Credit Score

When you are no longer our customer/member, we continue to share your information as described in this notice.

How?

All financial companies need to share member/customer personal information to run their everyday business. In the section below, we list the reasons financial companies can share their member/customer personal information; the reasons Frontier Community Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Frontier Community Credit Union Share? Can you limit this sharing?
For our everyday business purposes —
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes —
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes —
information about your transactions and experiences
No We don't share
For our affiliates' everyday business purposes —
information about your creditworthiness
No We don't share
For nonaffiliates to market to you No No
For questions:

Call (913) 651-6575 or (800) 633-4559.

What we do
How does Frontier Community Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Frontier Community Credit Union collect my personal information?

We collect your personal information, for example, when you:

  • open an account
  • deposit money
  • pay your bills
  • apply for financing
  • use your debit or credit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State law and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Frontier Community Credit Union has no affiliates
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Frontier Community Credit Union does not share with our nonaffiliates so they can market to you
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include insurance companies and financial product companies

Online Banking

  • Collection of images of checks on our mobile application enables you to deposit funds remotely. The images are used to process deposits and display the image in your transaction history. We do not share these images.

  • Images in our application profile setting are uploaded at the user's discretion for purposes of personalization and only used by the end user.